Privacy Policy

Who We Are

Juice Creative / Freeside Media, whose registered office is Regency Court, 62-66 Deansgate, Manchester, M3 2EN, United Kingdom. Email: studio@juice-creative.com Telephone: 01782557705. Data Protection Officer (DPO): Our Creative Director fulfils this role and can be contacted at info@freesidemedia.com. Please address any questions for the attention of our DPO.


Statement of Privacy and Acceptance of the Privacy Policy

We are committed to protecting your privacy. This is our privacy policy applies when you use this site and inquire about using our services. By using this site, enquiring with us, or signing up to our mailing list, you are accepting and consenting to us collecting your data and using it in accordance with the practices described in this policy.

Your information

We may collect the following information:

  • Data provided by you when you use any of the associated services by filling in a field or form on this website or any of our social media platforms or by corresponding with us by phone, e-mail or otherwise;
  • data provided by you when subscribing or replying to our emails, participating in discussion boards or other social media functions linked to us or associated services, including responding to a survey from us;
  • data provided when updating your subscription preferences;
  • data you give our sales or design team
  • data transferred via any other software services integrated within our websites;
  • data automatically collected when using the websites, such as cookies;

We may also collect information from your devices (including mobile devices) and applications you or your users use to access any of our websites, applications, or services (for example, we may collect the device identification number and type, location information, and connection information such as statistics on your page views, traffic to and from the sites, referral URL, ad data, your IP address, your browsing history and your web log information) usage data, as collected via Analytical Services.

How we use your information

We limit the personal data collected and processed for the following purposes:

  • to respond to your enquiry
  • to provide any information and services that you have requested or any services that you have ordered
  • to provide a high-quality service meeting the terms outlined in the terms and conditions
  • to carry out obligations from any contracts entered between clients and ourselves
  • to contact you with information about your project progression
  • to notify you about changes to service and to provide and deliver any other services you may require
  • to protect against, investigate and deter fraudulent, unauthorised or illegal activity.

If you become our customer by purchasing goods or services from us, we can just send you more information about your purchase by post or e-mail or call you.

We may also use aggregate information and statistics to monitor website usage to help us develop our website and our services. We may also provide such aggregate information to third parties, but these statistics will not include information that can be used to identify you.

Sharing your information

We do not sell, rent or lease our customer or end-users lists to third parties. We will share your data and usage data with the following third parties (such third parties are prohibited from using your data except to provide these services to us):

  • Third parties for marketing purposes, which help us perform statistical analysis, marketing campaigns, PR campaigns and re-marketing
  • our service providers and agents (including their sub-contractors) or third parties which process the information on our behalf (e.g. internet service and platform providers, payment processing providers, and those organisations we engage to help us send communications to you) so that they may help us to provide you with the applications, products, services, and information you have requested or which we believe is of interest to you;
  • third parties where you have a relationship with that third party, and you have consented to us sending information (for example, social media sites or other third-party application providers);
  • we may occasionally appoint other organisations to carry out some processing activities on our behalf. These may include, for example, technology hosts, printing companies and mailing houses. In these circumstances, we will ensure that personal information is adequately protected and only used in accordance with this privacy notice.
  • Any existing or future member of our team
  • We may share non-personally identifiable information about the use of our website, applications, products, or services publicly or with third parties, but this will not include information that can be used to identify you.

We will not disclose your data and/or usage data to any other third parties without your consent unless required to do so by law or in the good faith belief that such action is necessary to:

  • comply with the law or with legal process served on us;
  • protect and defend the rights or property of us; and
  • act under exigent circumstances to protect the personal safety of others.

The site contains links to make it easier for you to visit other websites. Third parties manage these websites, and we encourage you to review the privacy statements of the websites you choose to link to from this site so that you can understand how those websites collect, use and share your information.
We are not responsible for the privacy statements or other website content it may link to.

Cookies

This website does not use cookies. Cookies are text files placed on your devices to collect standard internet log information and visitor behaviour information.

Do we collect or process sensitive data?

We do not systematically monitor individuals based on personal data or use the automated profiling of user data.

Where do we transfer, store and/or process personal data?

The data that we collect from you may be transferred to, and stored at, a destination outside the European Economic Area (“EEA”) that do not have similar protections in place regarding your data and restrictions on its use as set out in the notice. However, we will take steps to ensure adequate protections are in place to ensure the security of your information. The third-party supplies maybe engaged in, among other things, the enrichment of your data, the fulfilment of your order, the processing of your payment details and the provision of support service

We will keep your information secure by taking appropriate technical and organisational measures against its unauthorised or unlawful processing and against its accidental loss, destruction, or damage. We will do our best to protect your personal information, but we cannot guarantee the security of your data which is transmitted to our website, applications or services or to other website, applications, and services via an internet or similar connection.

Your Rights

You have a number of rights in relation to how we process your personal data. These include the right to:

  • Withdraw consent at any time
  • Object to the processing of data.
  • Access personal data we may hold about you
  • Verify and seek to rectify any inaccurate personal data we may hold about you
  • Restrict the processing of data
  • Have personal data deleted or otherwise removed
  • Lodge a complaint

Changes to our Privacy Policy

Any changes we make to our privacy policy in the future will be posted on this page and, where appropriate, notified to you by email. Please check back frequently to see any updates or changes to our privacy policy.

Contact

Questions, comments and requests regarding this privacy policy should be addressed to info@freesidemedia.com

If you are not happy with our response to your query, you are entitled to contact the relevant supervising authority, which in the UK is the ICO.

Need a privacy policy of your own? Try – legalmonster.com